- Do my players need to install anything?
- No. They scan the code shown on the TV and the companion opens in their phone's browser. There is no app and no account to create.
- What is the 4-digit PIN for?
- It links a player to their own row so they can report a rebuy or an add-on themselves. It is casual identification, not a security mechanism, and it is stored in plain text. Players should not reuse a PIN they use for anything that matters.
- Can more than one person run the tournament?
- Yes. Add a co-host from your organization, or hand a running tournament to anyone with a QR code that expires in 30 minutes. Free plans run one host per tournament, Pro allows five, League is unlimited.
- What happens if my phone dies mid-tournament?
- The clock runs on the server, so it keeps running. Open the tournament on any other device and carry on, or hand it to a co-host.
- Does the clock keep time if a screen goes to sleep?
- Yes. Remaining time is computed from a stamp on the server rather than counted by each device, so a screen that wakes up late shows the correct time immediately instead of a stale one.
- Can I run a multi-table tournament?
- Yes. Seats are drawn at random, the app suggests rebalances as tables thin out, and it will break a table when it gets short. Those tools stay hidden while the tournament is a single table.
- How do season standings work?
- Choose a points chart or write your own, and optionally count only a player's best N nights. Standings move live while a tournament runs, but only a saved result writes points that count.
- Can I set fixed prize money instead of percentages?
- Yes. A payout structure can be a percentage ladder, fixed dollar amounts, or a schedule that resolves by however many players actually paid. Fixed amounts are paid in full even if the pool came out smaller.
- What about a deal at the final table?
- The deal calculator gives ICM and chip-chop numbers from the same prize list the tournament is using, with places already won removed. ICM is capped at nine players because the computation grows factorially.
- Is there a free plan?
- Yes: up to 30 players, 3 saved setups and your last 12 results, with no card. Paid plans are not open for sign-up yet, so every feature is currently available at no charge.
- Can an AI assistant run a tournament for me?
- Yes. One POST to /api/quickstart returns an organization, a session and an API key, and /openapi.json describes every endpoint. Keys are scoped to one organization and bounded by a role, and they cannot manage other keys.
- Do I own my data?
- Yes. Export at any time. Deleting your organization permanently removes every row associated with it, including its diagnostic records.
- Do you track me across other websites?
- No. There is no third-party analytics and no error-reporting service. Diagnostics are kept in our own database, deleted automatically as newer ones arrive, and never sold or shared.
- Can I keep a tournament private?
- Yes. A private tournament turns off every public link, including the TV clock and the player companion, so set it before the night rather than during it.